Privacy Policy

This privacy policy sets out how PagersDirect uses and protects any information that you give us when you use this website. PagersDirect is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page, so please check back periodically.

• Name
• Contact information including email address and mobile phone number
• Demographic information such as postal code, preferences and interests
• Other information relevant to customer surveys and/or offers
• Messages you send to our AI shopping assistant, along with the order details you provide during a chat

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

• Internal record keeping.
• To improve our products and services.
• To periodically send promotional emails about new products, special offers or other information we think you may find interesting, using the email address you provided.
• From time to time, to contact you for market research purposes by email, phone or mail, and to customize the website according to your interests.
• Mobile phone numbers and SMS messaging: If you opt in to receive Voice2Pager™ SMS alerts, we use your mobile phone number solely to deliver the requested text-message notifications (for example, alerts that a voice message has been received or is ready, delivery-status updates, and related account or service notices). We do not sell, share or otherwise disclose your mobile phone number or SMS opt-in data with third parties for marketing purposes. SMS messages are transmitted through our SMS-gateway provider and delivered via your wireless carrier; these partners act only as service providers and are bound by confidentiality and data-protection obligations.

Conversations with the assistant on this site are processed by an AI service provider so it can answer your questions and build your order, and may be stored so our staff can review or assist with a conversation and improve our answers. Please do not enter payment card numbers, Social Security numbers or other sensitive personal information into the chat. Chat content is never sold or shared for anyone else's marketing purposes.

• Purpose: We collect and process mobile phone numbers only to operate the Voice2Pager™ SMS notification program and to send the transactional and account-related messages you have requested.
• Not sold or shared: Your mobile information is not sold, rented, licensed or shared with any third party for their marketing purposes.
• Service providers: SMS delivery is handled by our telecom gateway and your wireless carrier. These providers have access to your mobile number only as necessary to transmit the message and are contractually prohibited from using it for any other purpose.
• Opt-out: You may stop receiving SMS messages at any time by replying STOP to any Voice2Pager text message, by emailing support@pagersdirect.net, or by contacting us using the details below. Opt-out requests are honored as soon as practicable and no later than ten (10) business days.
• Message and data rates: Message and data rates may apply from your wireless carrier. PagersDirect does not charge a separate fee for the SMS program.
• Retention: We retain mobile phone numbers and associated SMS consent records only as long as necessary to fulfill the purposes for which they were collected, to comply with legal obligations, to resolve disputes and to enforce our agreements. If you opt out, we remove your number from the active SMS list promptly and retain only a minimal suppression record to prevent further messages.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer. Once you agree, the file is added and the cookie helps analyze web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs and preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website. We only use this information for statistical analysis purposes, and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used on this site include those that keep your shopping cart and chat session associated with your browser, remember whether you are signed in, and support checkout through our store platform.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@pagersdirect.net.
• If you have opted in to Voice2Pager™ SMS alerts, you may stop receiving text messages at any time by replying STOP to any message, or by contacting us using the details below.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of the personal information we hold about you. If you would like a copy of that information, or if you believe any information we hold is incorrect or incomplete, please write to or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect. There is no fee for a copy of your personal information.