Terms of Service

Please review the PagersDirect website Terms of Access. All access to and use of this website is governed by these terms. Entering this website indicates that you have reviewed the website Terms of Access and have agreed to be bound by these terms.

All information provided on this website is subject to change without notice. While efforts have been made to make this website helpful and accurate, due to the open nature of the site and the potential for errors in the storage and transmission of digital information, PagersDirect does not warrant the accuracy of information obtained from this website. All materials posted on this site are "as is" and without warranties express or implied. PagersDirect disclaims all warranties including the implied warranty of merchantability and fitness for a particular purpose. PagersDirect does not warrant that functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that the site or server are free of viruses or other harmful components.

PagersDirect reserves the right to cancel an order if an error or omission is found in the product listing and/or pricing, with no further obligation, liability or indebtedness to the purchaser.

Motorola, the stylized M logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. (R) Reg. US Pat & TM. Off. All other product names, services and trademarks are the property of their respective owners. All rights not expressly granted herein are reserved.

All materials contained on this site are subject to the ownership rights of PagersDirect and its supplier partners. PagersDirect authorizes you to make a single copy of the content herein for your use in learning about, evaluating or acquiring PagersDirect services or products, provided any copy includes the PagersDirect copyright notice. No other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter or modify the content contained on this site.

Access to this website is limited to viewing the linked web pages solely for legitimate business purposes to access the information provided by PagersDirect. Any access or attempt to access other areas of the PagersDirect computer system or other information contained on the system for any purpose is strictly prohibited. You may not use any information contained on this website other than in connection with a legitimate business purpose.

Product cross-reference comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance and other characteristics are perfectly comparable. For critical applications, review specifications prior to purchase.

This site may link to other sites which are not maintained by PagersDirect. PagersDirect is not responsible for the content of those sites, and the inclusion of any link does not imply endorsement, sponsorship or recommendation. PagersDirect disclaims any liability for links from another website to PagersDirect and to another website from PagersDirect.

All remarks, suggestions, ideas, graphics or other information communicated to PagersDirect through this site will forever be the property of PagersDirect. Unless otherwise specified in writing, all material submitted will be presumed to be public and PagersDirect will not be required to treat the information as confidential.

Subscriber shall pay to Company all fees and charges specified in this Agreement for service. All fees are subject to change upon 30 days emailed notice to Subscriber. All purchases for pagers, products and services are prepaid. We accept major credit cards, checks and money orders. Payment by check or money order must be received and clear before an order is processed.

Subscriber shall operate the pager(s) in a lawful manner and shall comply with all federal, state and local laws and all FCC rules and regulations, and with the Company's tariff or conditions of service and list of charges.

Subscriber shall bear the entire risk of loss, theft, damage or destruction of equipment from any cause whatsoever. No loss, theft, damage or destruction of the equipment shall relieve Subscriber of the obligation to pay any obligation under this contract. Subscriber may purchase the optional PagersDirect No Fault Protection plan with any annual service agreement, which will replace a pager for a predetermined deductible.

Nothing in this agreement shall be deemed to require Company to maintain or service the pager(s) other than in the case of a pager malfunction not caused by negligence, abuse, loss or theft. Subscriber shall have the sole responsibility to maintain pager(s) in good working condition.

Except for month-to-month or quarterly service, service is contracted for a period of one year. Upon expiration of that term, Subscriber may cancel further service and terminate the obligation to pay for further service by providing thirty (30) days written or emailed notice to Company. Notwithstanding termination of service by either party, Subscriber shall be responsible for all charges and fees that accrue hereunder. Any prepaid monies will not be refunded in case of early termination of this contract by Subscriber. Subscriber shall be further liable for the payment of all charges and fees that would otherwise be due for the full contract term or such other payments as may be specified in any applicable tariff.

Unless caused by the negligence of Company, Subscriber shall defend, indemnify and hold Company, the supplier of service to Company, and the officers, employees and agents of each of them harmless against any and all claims, demands, suits, judgments, causes of action, losses, expenses, liability or damages for libel, slander or infringement of copyright from material transmitted via the pager telephone number, and against any and all other claims arising in any way directly or indirectly in connection with this agreement for the equipment and/or services, including without limitation its manufacture, selection, purchase, delivery, possession, use, service, operation or return, and the recovery of claims under insurance policies thereon, or for the use, failure to use or inability to use the pager telephone number. This indemnity shall survive the termination of this agreement.

Subscriber shall not be deemed the agent, servant or employee of Company in any manner or for any purpose whatsoever.

Subscriber acknowledges that any email address, capcodes and phone numbers issued to wireless devices provided by Company may need to be changed for a variety of reasons, and Subscriber will hold Company harmless if changes are required.

If Subscriber fails to pay any airtime charges or other amounts herein provided within ten (10) days after Company has demanded in writing the performance thereof, or if any proceeding in bankruptcy, receivership or insolvency is commenced by or against Subscriber or Subscriber's property, or if Subscriber makes any assignment for the benefit of creditors, Company shall have the right, but shall not be obligated, to exercise any one or more of the following remedies:

• In the event that payment is not made on the account and it is placed with a licensed collection agency, Subscriber agrees to pay the fees of the collection agency equal to a maximum of 50% of the outstanding balance at the time the account is placed with the agency, as well as interest of 18% per year accrued on the principal. Should legal action also be necessary in order to enforce this debt, Subscriber agrees to pay attorney's and court costs incurred for collection.
• To terminate this agreement as to any service provided.
• To collect from Subscriber a service charge equal to the highest rate of interest allowed by law and by Company tariff, if applicable.
• To pursue any other remedy now or hereafter existing in law or in equity.

A non-refundable $10.00 reconnection / activation fee will be charged to Subscriber if service is reactivated after a voluntary or involuntary termination, or when activating a customer-owned pager.

Returned checks: Subscriber will be charged a $25.00 fee for each check returned by the bank.

If Subscriber returns a pager within thirty (30) days of the purchase date, a full refund will be issued less a 15% restocking fee, less shipping fees paid, and less an airtime charge for each calendar month or partial month of service, providing the merchandise is returned in "new" condition and is accompanied by all original packing material, boxes, manuals, warranties, accessories and all other items included with the merchandise at the time of original purchase. The absence of these criteria will result in an additional $5.00 fee.

If an order is placed and paid in full and then canceled before it leaves our distribution center, or if an item is sent but not delivered due to an insufficient address provided by the customer, or if refused by the customer, a processing fee of 5% of the total amount of the order will be charged to cover the costs involved in processing and then canceling the order. In addition, shipping costs paid will not be refunded.

Full details are on our Return & Refund Policy page.

Notwithstanding anything contained herein, nonperformance of Company and the supplier of service to Company hereunder shall be excused if caused by equipment failure, acts of God, strikes, equipment or facilities shortages or other causes beyond Company control. In addition, the liability, if any, of Company and the supplier of service to Company for any mistake, omission, interruption, delay, error, defect or other failure in its operation or service furnished, or in transmission of information over the facilities used in furnishing service, shall in no event exceed the amount of Company's prorated monthly charge to Subscriber for service during the period so affected.

In no event shall Company be liable to Subscriber and/or its customers, users or any other person for any amount arising out of or connected with this agreement (except as specifically set forth in the preceding sentence) or for any cost, delay, incidental, general or consequential damages, including but not limited to lost profits, property damage, personal injury or death. Subscriber agrees to indemnify and hold Company, its officers, employees, agents and affiliates harmless from and against any and all acts, actions, claims or demands made or brought by Subscriber's customers, former customers or any third party arising out of or in connection with the activities contemplated by this agreement, even if occasioned by the sole negligence of Company, and against all legal fees, costs and expenses incurred by Company in defending same.

If any of the provisions of this agreement are determined to be unenforceable by any court of competent jurisdiction, then such term or provision shall be deemed excluded and the remainder of the service agreement shall remain in full force and effect.

This instrument constitutes the entire agreement between Company and Subscriber. No covenant, condition or any other part of this instrument may be waived except by written instrument signed and made a part hereof by Company. The failure of either party to enforce any such provision shall not affect that provision, which shall remain in full force and effect. Notwithstanding the foregoing, this agreement shall be deemed to be amended to reflect any change in equipment, service, frequency or rates and fees which Subscriber requests or to which Subscriber consents.

Notices to Subscriber will be deemed given if deposited in the US Postal Service addressed to Subscriber's last known address. Notice to Company shall be deemed given when received by Company at the following address:

16.1 Program description. PagersDirect, Inc. ("PagersDirect," "we," "us") offers an SMS text-message notification service branded Voice2Pager™ ("SMS Program"). When enrolled, you will receive text messages related to your Voice2Pager account, including notifications that a voice message has been received, transcribed or delivered, delivery status alerts, and related service or account messages.

16.2 Consent. By providing your mobile number and checking the consent box on our opt-in form (or by texting a designated keyword to our short code or long code), you expressly consent to receive SMS messages from PagersDirect at that number, including messages sent using an automatic telephone dialing system or pre-recorded/artificial voice technology where applicable. Consent is not a condition of purchase. You represent that you are the subscriber or customary user of the mobile number provided, or that you are authorized to enroll that number.

16.3 Message frequency. Message frequency varies based on your Voice2Pager activity. You may receive a message each time a qualifying event occurs on your account.

16.4 Message and data rates. Message and data rates may apply. PagersDirect does not charge for the SMS Program itself, but your mobile carrier's standard rates and fees will apply to each message sent or received. PagersDirect is not responsible for delayed or undelivered messages.

16.5 Supported carriers. The SMS Program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Availability and delivery are not guaranteed on any particular carrier.

16.6 Opting out (STOP). You may cancel the SMS Program at any time by texting STOP to the number from which you received the message. After you send STOP, we will send a one-time confirmation message; you will not receive further Voice2Pager SMS notifications unless you re-enroll. Opting out of SMS does not terminate your pager or Voice2Pager service; it only disables text-message notifications.

16.7 Help (HELP). For assistance, text HELP to the number from which you received the message, email support@pagersdirect.net, or call 877-472-4370.

16.8 Changes to your mobile number. You agree to notify PagersDirect promptly if your mobile number changes or is no longer under your control. You agree that PagersDirect is not liable for messages sent to a number you previously provided but no longer use.

16.9 Privacy. Mobile information (including your phone number, consent record, opt-in source, IP address, user-agent and message metadata) is collected and used to operate the SMS Program and for compliance recordkeeping. Mobile information is not sold, rented or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with subprocessors (such as our SMS delivery provider and hosting provider) solely to deliver the SMS Program. See our Privacy Policy for full details.

16.10 Compliance and prohibited use. You agree not to use the SMS Program in violation of the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA Messaging Principles and Best Practices, or any other applicable law or carrier rule. PagersDirect may suspend or terminate your access to the SMS Program at any time, with or without notice, for suspected abuse, non-consented enrollment or violation of these terms.

16.11 No emergency service. The SMS Program is not a substitute for 9-1-1 or other emergency services. Do not rely on SMS notifications for time-critical or life-safety communications. Voice2Pager notifications may be delayed, out of order or undelivered.

16.12 Limitation of liability. The limitations of liability and indemnification provisions elsewhere in these terms (including Sections 6 and 12) apply in full to the SMS Program.

You agree to use this paging service strictly for its intended purpose of transmitting lawful, standard informational alerts and personal or professional notifications. Any use of the service for unintended, unauthorized or abusive purposes is strictly prohibited. Prohibited activities include, but are not limited to:

• System spamming: sending bulk, automated or repetitive pages that disrupt the network.
• Harassment: transmitting threatening, abusive, defamatory or obscene messages.
• Resource hoarding: artificially keeping lines or bandwidth open to degrade service for others.
• Fraudulent use: spoofing sender identities or transmitting false emergencies.
• Illegal activities: utilizing the service to coordinate unlawful acts or violate privacy laws.

Enforcement and remedies. We reserve the sole right to determine what constitutes "unintended use" or "abuse." Failure to comply with this section constitutes a material breach of these terms. We reserve the right to immediately suspend or terminate your access to the service, without prior notice or liability, and report violations to law enforcement if necessary.

This site uses an AI assistant to answer questions and help build your order. Its answers are provided for convenience and may contain errors; pricing, coverage and availability are confirmed at checkout and by our staff. Nothing said by the assistant creates a binding offer, and coverage is never guaranteed at a specific address. If anything is critical to your purchase, please confirm with a live agent at 877-472-4370.